Privacy Policy
Vita Co., Ltd., operating as Deep Guide Tokyo ("we") complies with the Act on the Protection of Personal Information and this Privacy Policy to protect our customers' privacy.
Purpose of Use
Personal data such as your name, email, and phone number may be collected when you book a tour, make inquiries, or subscribe to our updates.
We use this information to:
- Manage bookings and provide tour guidance
- Respond to inquiries
- Send information or updates (only with consent)
- Conduct surveys and service improvements
Disclosure to Third Parties
We do not share personal data with third parties except:
- with customer consent
- when outsourced to trusted contractors under confidentiality agreements
- when required by law
Security Management
We take necessary measures to protect personal data from leakage, loss, or unauthorized access.
Payment Security
We do not store or process your credit card information directly. All payments are securely handled by trusted third-party payment gateways (e.g., Stripe, PayPal) in compliance with PCI-DSS standards.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance user experience, such as language translation settings. You can manage your cookie preferences through your browser settings.
Contact Us
For inquiries regarding personal data, including requests for disclosure, correction, or deletion, please contact us at:
Email: info@deepguide.tokyo